How Au Peptide Labs (APL) collects and handles personal information.
We collect information necessary to process orders and provide support, including name, email address, phone number, delivery address, order details, and communications.
We use personal information to fulfill orders, manage payments, provide support, prevent fraud, and comply with legal obligations. Marketing communications are optional and can be unsubscribed at any time.
We use third-party providers to operate the site and process payments, including payment processors such as NOWPayments and banking providers for transfers. We may also use email delivery services and hosting infrastructure to provide core functionality.
These providers only receive the information required to perform their services and are expected to handle data securely.
Personal data is stored in secure systems with access controls. We take reasonable steps to protect data from unauthorized access, loss, or misuse.
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We handle personal information in line with the Australian Privacy Principles (APPs). You can request access to or correction of your personal information by contacting our support team.